Digital strategy

We help organisations set a digital strategy which translates into tangible delivery.

A good digital strategy is how you design your organisation and deliver its purpose. It should be a shared endeavour that everyone understands and supports.

We help leaders and teams make the tough choices about the commitments and investments that will have the biggest impact, while making sure their organisation can adapt if circumstances change.

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What we mean when we say “Be Bold”

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What makes a good digital strategy?

Every organisation has a digital strategy, but too few make an impact.

The best strategies give a clear direction to the whole organisation in easy-to-understand language, helping to reimagine products and services to meet customers' and employees' ever-increasing expectations. 

They define direction and accountability in terms of outcomes, not technologies. They set clear priorities and confront difficult trade-offs.

Even more importantly, they show clearly where to start fast and bold change, and how to scale it.

Our team

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What we do

  1. 1

    We analyse your existing digital capabilities to establish how well they are delivering strategic outcomes.

  2. 2

    We run a facilitated process to co-create a new digital strategy with cross-organisational alignment.

  3. 3

    We work with your leaders and teams to agree where to start and how to scale, building lasting digital capability.

  4. 4

    We embed open, agile ways of working to build the right culture for the new strategy to be successful.

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Town Hall 2030 - the role of digital in enabling place-based, public service delivery

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Filling in the gaps - The case for public backlogs and roadmaps

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A diagram showing how different data sources can input into business strategy, crucially marrying the goals of the business with unmet customer needs.

Doing user research to inform strategy

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