Supporting organisations through radical transformation

What we do

We are a global consultancy that works with large businesses, governments and institutions that matter. We help them change their ways of working to become more responsive, adaptable and impactful.


Mike Bracken joins Labour review of tax modernisation

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A diagram showing how different data sources can input into business strategy, crucially marrying the goals of the business with unmet customer needs.

Doing user research to inform strategy

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Two people huddled around a poster full of post-its

Designing for illiteracy in digital public services

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How can we get to a single shareable patient record?

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PD Summer Gathering
PD teams from around the world get together for our annual Summer Gathering.