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Canada

We work across Canada to accelerate digital transformation and improve services for everyone.

We bring international expertise in delivering digital services to help Canadian civic leaders improve people's experiences of government.

This involves working closely with governments to make impactful changes to culture, skills, capabilities and technology choices.

Since 2017, we have worked closely with governments to transform services, build teams and capability, review programmes,  improved digital maturity, and recruited executive talent. 

Anna Hirschfeld at the FWD50 Conference, Ontario
Anna Hirschfeld at the FWD50 Conference, Ontario
Man addresses a group of professionals in a room full of paper artifacts and sketches
Simon facilitates a visioning exercise in Nova Scotia
A woman shows a phone to an audience with a QR code in it

Helping Ontario One Call to become a service-led organisation

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nova-scotia-team_2020-09-29-135235.webp

Supporting the Nova Scotian government to become a service-led organisation

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A hard hat with BCER logo next to a window overlooking a mountainous valley

Laying the foundations for a digital-first future for British Columbia Energy Regulator (BCER)

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The logos for Ontario, British Columbia, Alberta and Nova Scotia governments

Our team

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Our team

Our Canada team brings together world-class digital experts with a proven track record of driving transformational change across public and private sectors, both locally and globally.

Together we have set up digital service teams, led major government transformation programmes such as Universal Credit, helped businesses better meet their user needs, and turned around public services that were failing.

We specialize in building capacity  within teams,  harnessing the power of data and AI, and crafting bold, actionable strategies.

Our team coaches leaders, provides sharp strategic advice, recruits executive talent, and reviews existing programmes to uncover opportunities for improvement, efficiencies, and impact. 

A panel of speakers in front of a screen that reads "Public Digital takeover"
Alex joins a panel of digital experts at FWF50
Three people in front of British Columbia Parliament Buildings
Emma and Andrew join Alex in British Columbia

What we do

  1. 1

    We help political leaders and public servants change how government works, founding and scaling digital teams and units.

  2. 2

    We review organisations’ dependencies, technology programmes and supplier relationships to reduce organisations' risk.

  3. 3

    We design and deliver bespoke programmes to train and develop civil servants in digital era ways of working.

  4. 4

    We support the transformation of critical public services, working hand-in-hand with policy, operations and digital teams.

Natasha Clarke; Deputy Minister, Department for Cyber Security and Digital Solutions, Nova Scotia

"Public Digital has been instrumental in changing ways of working across the Nova Scotia government, helping us move away from out-of-date waterfall projects and programmes to a more agile, user-centred, iterative and product-centred approach. 

Through the Public Digital team’s coaching, mentoring and role modelling, we have brought policy, technology and operational delivery to work together in new ways across Government. 

As a result, governing and delivering services is now more sustainable, and more responsive to citizens' and stakeholders' needs."