Emily Middleton
Partner
Digital capability building
We help organisations across the world build and develop high-performing digital teams and lasting capability.
The businesses and governments that respond best to people’s rising expectations have highly capable digital teams that know how to deliver brilliant services.
We help set up new digital teams with the right structures, roles, skills, and ways of working; and train, coach and support their leaders and practitioners as they scale.
Meet the team
Why invest in this service
No organisation can thrive today without high-performing digital teams
Technology has so radically changed people’s expectations that all organisations now need teams which can deliver brilliant digital services.
This involves more than just technical knowhow.
Sustainable digital capability requires deeply embedded agile ways of working, led by digitally confident senior executives.
We work with leaders and teams to set the right culture and grow digital capacity, helping them overcome organisational obstacles along the way.
What we do
- 1
We assess organisations’ existing capability and team design, benchmarking strengths and weaknesses against peers.
- 2
We define new digital roles and team shapes, and advise on recruitment, selection and development for new skills.
- 3
We train and coach digital teams and senior leaders to embed and align digital ways of working.
- 4
We support and nurture new digital teams and units as they form and scale, until they are fully self-sufficient.
