Canada
We work with Canada’s federal and provincial governments, supporting the digital transformation of public services.
Director
Alex is a digital transformation expert who works with leaders and their teams to adopt Internet era ways of working and reap the benefits they afford.
Drawing on a rich experience across government policy and politics, Alex specialises in dismantling blockers and translating a vision for change into actionable steps. Engaging a broad range of stakeholders and fostering collaboration, she crafts strategies that support, empower and fund agile teams.
Alex has helped conduct service reviews for the Government of British Columbia to improve how they deliver services. She has also worked with the British Columbia Energy Regulator to recruit and hire their first Chief Digital Officer. She has coached senior executives within the Government of Prince Edward Island to build bold digital strategies focused on user outcomes. Alex is also keen to work with the Federal Government in the future to assist them in delivering on national priorities.
Prior to joining Public Digital, Alex enjoyed a varied career at the Treasury Board Secretariat, including at the Canadian Digital Service (CDS), where she was Chief of Staff to the CEO in a period which saw the team grow from 30 to 150 people. She was instrumental in delivering flagship CDS programmes including Covid Alert, which had nearly 7 million users. Her other roles included Senior Policy Advisor and Director of Strategic Engagement, where she worked on the Digital Credentials Programme for Canada. Alex’s career began as a lawyer working against internet child exploitation, and pivoted into senior policy advisor roles for three Cabinet Ministers on Parliament Hill.
As a proud Canadian, Alex champions inclusive service design and empowers ways of working that consider bilingualism, accessibility, and Reconciliation from the get go and never as an afterthought.