Digital government 🇨🇦 The Ontario Digital Service has launched a COVID-19 school screening tool to allow students and parents to self-assess for COVID-19 symptoms. This post explains how the team built it in ‘record time’ due to existing open-source code and design patterns from a courthouse screening tool released earlier on in the pandemic.
🇳🇿 The New Zealand government published its Unite against COVID posters together in one place. Businesses, transport, restaurants – they’ve got you covered. (Unsurprisingly) brilliant comms. In the UK, confusion around comms has become mockery – see this amusing example from one semi-professional football club. ⚽
🇦🇺 Australia’s Style Manual has graduated from public beta to live. Their post describes why this piece of work is essential (clear, consistent content builds trust) and how the team reached this point (external reviewers and 1,400 feedback emails).
✔️❌ Speaking of Australia, praise and critique in equal measures about the response to coronavirus (from June – an oldie).
🏴 The Centre for Digital Public Services Wales is here! Our affiliates Ivanka, Giles and Ali have helping the team build a Knowledge Hub for the Welsh Government, health sector and local authorities. Here’s the team’s first blog post – a great indication they’ll be working in the open. New teams 👋 – solid guidance for talking about your work includes this guide to agile communication by our affiliate Giles Turnbull and this post about the role of comms people in delivering digital services.
😷 The NHS Test and Trace app has finally launched (and has received a predictably mixed reception). But, a lot to celebrate from GOV.UK Notify’s point of view. Product manager Pete Herlihy tweeted that: “With almost no notice, we helped the NHS send nearly 40 million emails and text messages to help in the fight against coronavirus.” The power of platforms. |