Fiona is a transformation leader who specialises in establishing user-centered delivery, navigating complex legacy environments, and designing fit-for-purpose governance structures.
With 20 years of digital experience, her core expertise lies in building multidisciplinary teams, managing competing priorities, and aligning operational delivery with overarching client strategy. With an extensive career spanning the private, public, central government, and charity sectors, Fiona brings a pragmatically optimistic approach to challenging transformations, drawing on her deep experience to set up governance and structures that genuinely enable user-centered delivery.
At Public Digital, Fiona supports clients in our Health, Local Government and Charities portfolio.
Before joining Public Digital, Fiona was a Principal Delivery Manager and Head of Delivery Management at a digital consultancy, where she led complex product delivery across health and central government while scaling the delivery management profession through significant growth. Prior to that, she spent a decade as a freelancer in central government and the private sector, specialising in strategy implementation and executing high-profile, complex services under strict deadlines.