Ways of Working
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Kylie Havelock asks what good product governance looks like, and shares how the product teams at the Citizen Advice Bureau are designing product governance in a way that works for senior leaders and teams. This is often cause of friction, and there's lots to learn here from the intentional way they have approached the issue.
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What does it take to set up an Alpha team from scratch? The CA.gov Alpha team share their first product release (at just 6 weeks), along with some of practical challenges of getting there. We at Public Digital have been working with the Californian government to get this team set up and started, and we know they would love to have your feedback.
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Lessons from the US military that will sound Very Familiar to digital teams, on why doing the right thing can still result in failure. Including the need to go and see the thing, and how contract management can inadvertently trip up delivery.
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Making things open: DXW are working on affordable housing monitoring with London's Southwark Council. What's really great to see is Southwark sharing a weekly update, slides from Show and Tells, discovery and Alpha outcomes, all in the open. We ❤️this.
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A familiar lesson from development: an interesting example of how an international NGO has used M&A to significantly improve its digital capabilities: “You can’t just hire one ICT4D person and decide this is going to revolutionize the way we work. You need to make significant investments.” |
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