Courtney is Public Digital’s Business Support Lead.
She works with the wider business support team to provide ‘support as a service’ across the organisation, managing the administrative elements behind PD’s work including diary management, office management, travel, and improving administrative processes. Courtney also manages our office space and helps our Business Director with projects to support our business growth.
Alongside her wider Business Support role, Courtney works directly within client delivery teams, coordinating complex programmes of work and helping teams navigate the practicalities of delivery. She brings structure to busy, fast-moving environments, coordinating stakeholders, workshops, meetings, onboarding and the many moving parts that enable teams to do their best work. She is currently working as a Team Coordinator on PD’s work with HMRC.
Courtney acts as a gatekeeper, champion and enabler for a number of PD’s Partners and Founders, liaising with clients across the globe and supporting them to do their best work. She works closely with senior leaders across the business, helping to navigate competing priorities, complex schedules and stakeholder relationships.
She specialises in organisational effectiveness and providing exceptional support to C-level executives, including CEOs and CTOs. Drawing on a varied career, with several years’ experience in IT consultancy, Courtney brings a strong technical foundation to the work of PD. She has experience setting up new international offices in the UK and South Africa, complete with staff, legal and financial structures, and brings a rich blend of professional attributes, including emotional maturity, empathy and proactivity, alongside the practical skills needed for seamless operations in high-stakes settings.