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Report: Finding the Opportunities for Transformation in Local Public Services

Rob Miller with our panel: Eddie Copeland, Hamida Ali, Vincent Van Beek at our PD Session event in November
Rob Miller with our panel: Eddie Copeland, Hamida Ali, Vincent Van Beek at our PD Session event in November

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On 27 November 2025, we brought together a community of practitioners, experts and change makers from across local government for our latest PD Session, reflecting on the need and opportunities for radical transformation in local government.Our panel brought hands-on experience of the challenges involved in transforming local public services, and importantly, experience of what can be possible with vision, ambition and determination.

Hamida Ali: leads on devolution at the Future Governance Forum and also co-facilitates leadership development programmes for councillors for the Local Government Association.
Eddie Copeland: is Director of the London Office of Technology & Innovation, London local government’s collaborative innovation team.
Vincent van Beek:
leads work to enable user centred service transformation through bold new approaches to technology as part of the team at Mijnservices in the Netherlands.

In this write-up we reflect on the discussion and what this can mean for the local government year ahead. We’re hoping that 2026 can be a turning point where local public services can build impactful partnerships, look beyond the need to remain ‘safe and legal’, and use ‘test and learn’ approaches and curiosity to make bold steps towards more preventative approaches. 

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