Jessica Ferguson

Jess is a Director at Public Digital, and a transformation and innovation leader who supports UK public sector clients to deliver impactful change through testing and learning.

With experience working across government, health, culture, and the third sector, Jess’ expertise lies in shaping strategic direction, delivering complex change, and creating the conditions necessary for successful digital and service transformation. She brings a bold and radical approach to her work with clients, delivering impact by helping organisations learn fast, deliver better, and design around real lives.

Prior to joining Public Digital, Jess was a Senior Partner for Transformation and Innovation at TPXimpact, where she delivered large scale digital transformation programmes across MHCLG, HMLR, DCMS and MOJ. This Included the mobilisation and oversight of a £3.3 million transformation programme with DCMS, supporting the client and multidisciplinary teams to deliver change.

Previously, Jess held senior transformation roles at the British Red Cross. As their Head of Innovation, she designed, established and led an Innovation Hub creating new ventures and services. She developed the organisation's innovation strategy and the design and build of its COVID-19 service response.

Jess also brings operational leadership experience from her time as a Product Manager at tech start-up Everledger, as well as from the cultural sector.