What I’ve learnt about the public sector
- when we connect politics with policies we give them a better chance of success (interestingly, in Spanish we use the same word for politics and policy).
- big, old organisations often fear the cultural change that comes with incorporating technology more than the new technologies themselves.
- most successful transformation involves a lot of previous work and effort, but sometimes it’s initiated during a crisis or even after a coffee with someone.
- there’s nothing like getting in touch with your users – a smile or a hug make months of hard and poorly-paid work feel worthwhile.
- politics is still a man’s arena, and women are investing more time and effort to demonstrate the value of our presence and work.
- that the old ways of working and doing politics are constantly being renewed, and that we easily forget who we are working for.
First experience of Public Digital
‘Fund teams not projects’ – the mantra that won me over
Looking forward to what’s next
Now I came back permanently. I’ve been based in London for a few months now, working to support digital transformation in Latin America, along with other digital services projects in London and Europe.
The opportunity in the region – the region I love – is enormous. If Latin America wants it, it can take a quality leap with better services that improve people’s lives.
And I’m excited about the challenge ahead.