Public Digital shows us what to do and tells us what we need to hear, not what we want to hear. That level of transparency has been incredibly helpful in the transformation of our companies to the digital economy.
Intercorp needed to transform its culture, processes, business models and technology to respond to a changing world and build resilience. It also needed to protect its model from Silicon Valley competition.
Critically, it had to do this at scale: Intercorp is a conglomerate of 45 companies which accounts for 4% of Peruvian GDP.
Group CEOs and senior leaders now recognise and support digital transformation. The technology leadership at Intercorp formed talented digital teams in the individual businesses. They formed cross-group communities of practice.
The new teams designed and led a service creation process which allowed the board to evaluate its companies’ digital readiness.
Intercorp has now shipped dozens of award-winning digital products and services which helped bring the unbanked into the formal economy.
Building beacons in Peru, September 2018
We’ve partnered with IDEO, September 2018
The generous act of tunking, July 2018