Digital Transformation At Scale

In 2018, we wrote a book for leaders and teams to help them apply the lessons we learned from setting up the Government Digital Service in the UK government. Two years later, we published an updated edition with more stories from similar teams around the world.

UNDP Ukraine
Andrew with UNDP in Ukraine
  • Tim O’Reilly, Founder and CEO, O’Reilly Media

    Business transformation is hard. Government transformation is harder. But both must make the transition to the digital age if they are to thrive. This is THE invaluable guide to bringing legacy institutions into the twenty-first century.

  • David Cameron, Prime Minister of the United Kingdom (2010–15)

    The Government Digital Service was one of the great unsung triumphs of the last Parliament. This book is indispensable for any leader looking to emulate that success.

  • Malcolm Turnbull, Prime Minister of Australia (2015–2018)

    An important and timely book. Dealing with government online should be as easy as ordering from Amazon. The UK model – acting like a start-up rather than a traditional government agency – is one from which all big organisations should learn.


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Public Digital is guided by 10 positions. In conjuction with our ethics review process, they help us decide who we partner with, and under what conditions.

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Ways of working on a list

Internet-era ways of working

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A monthly scan about digital transformation and internet-era ways of working around the world.