Principal consultant Claire Bedoui reflects on her 4 main takeaways from the Digital Services Convening.
Last week saw the publication of the PD positions statement. There's a tale to tell in how it was made, and from that some tips that might be useful to organisations that want to create something similar.
This post pulls out the themes we heard from across the 8 sessions at the Digital Services Convening and groups them into short-term tactics and longer-term priorities for meaningful change.
Last week Public Digital and the Harvard Kennedy School co-hosted the annual Digital Services Convening – a 3-day event with talks and panel discussions on the progress – and particularly the challenges faced – by digital teams in the public sector from around the world.
Executives who bring in agile service design teams don’t always know what’s needed to support these teams to deliver outcomes at scale. It’s not realistic to expect to change the culture of an organisation while requiring new teams to work within existing IT portfolio management, target architecture or operating models and red-amber-green project control. In this post I’ll explain tactics for executives to help tackle key problems with organisational structures and practices that get in the way of creating good products...