COVID-19 has put the performance of governments under a microscope as they scramble to react to the unfolding crisis around the world. Digital and technology have been pushed to the forefront as a key tool for governments to engage with citizens, industry, and other governments to try and reduce the impact the crisis is having.
California’s Governor Newsom just launched the state’s new coronavirus website, covid19.ca.gov. It is simple, clear and fast, as it must be at this time of crisis.
Not every solution to every problem requires building software; but some of them do. We meet a lot of organisations who are enthusiastic about embracing internet-era ways of working, providing digital services, and finding an internet-era CTO. Yet they don’t expect that new leader to build up their ability to make things.
Last month Mike and I visited Australia, hosted by our partners Boston Consulting Group (BCG). Australia has long been scored as one of the world’s leading digital nations. Like everywhere, progress hasn’t necessarily been even, but a lot has been done that’s worth celebrating.
We’re often asked what contribution digital technology can make to sustainable development. I think the answer lies in the relationships between digital governments and the Sustainable Development Goals (SDGs). The SDGs are a list of goals approved in 2015 by the UN General Assembly and all Member States as part of the 2030 Agenda for Sustainable Development. They focus on economic development, social inclusion and environmental protection and constitute “a plan of action for people, planet and prosperity”. The Agenda...