It's common to see "IT spending" given special status on financial balance sheets. That can cause problems if your goal is digital transformation; a transformed internet-era organisation cannot afford to give IT spending "special" status.
A couple of weeks ago, Andrew and I attended the global Open Government Partnership summit in Ottawa. We were invited to host a workshop for a group of government representatives, telling stories about digital teams - how to set them up, and how to make sure they thrive.
Those who hold the purse strings, hold power. If you’re not fixing the finances, you’re not transforming your organisation.
For the past 5 months, we’ve been working with the Scottish Government, helping a small team there explore ways to improve how the government makes and receives payments.
“Technology spaghetti” is what you get when your technology, data, commercial arrangements and operating processes get tangled up. It’s not just a problem of having too many pieces in the puzzle, it’s also that the interconnections between them are hard to understand and manage.