Video

How Mexico does the hard work to make things simple

https://www.youtube.com/watch?v=KO4a7Nkt1p8 Here's the third film we shot at the Harvard event earlier this year. It's another wonderful short story of a team doing the hard work to make things simple. In Mexico, it used to be very difficult to get a replacement for a lost or damaged birth certificate. People had to physically travel back to the state they were born in, apply for a replacement certificate, and wait. In this film, Yolanda Martínez, the National Digital Strategy Coordinator at MexicoDigital, explains...
ontario

Empowered teams make services better, faster

https://www.youtube.com/watch?v=U2WOdWtqlVA We heard lots of great stories when we went to Harvard earlier this year. One of our favourites was this one, from Hillary Hartley, about how her team spotted a problem, found a way to fix it, and just got on with doing that. Rather than asking for permission up front, they built prototype - which they then showed to the senior figure in charge, who instantly offered support. Hillary tells the whole story in this 2 minute film. Like many...
Video

Keep going

https://www.youtube.com/watch?v=RkLO-IwSCko At the start of the summer, we co-hosted an event at Harvard University with our friends from digitalHKS. A couple of dozen people spent 2 days telling the truth about their efforts to make digital change happen in governments all over the world. People were encouraged to be candid; it was a chance for everyone to really find out what their peers are up to. The successes they’ve enjoyed, and the disasters they’ve coped with. In between the presentations and discussions,...
About us

Public Digital: the strategy of delivery

We set up Public Digital back in 2015, immediately after leaving our jobs in government. For the first two years, we took things slowly and focused on just a couple of clients, mainly because we were busy with other commitments. This year, our focus is changing. We will soon all be working on Public Digital full time, so we’re expanding the team and growing the business. We’re here to help organisations around the world adapt to the internet era. The internet...