Thinking aloud

How executives can support teams and change institutional ways of working

Executives who bring in agile service design teams don’t always know what’s needed to support these teams to deliver outcomes at scale. It’s not realistic to expect to change the culture of an organisation while requiring new teams to work within existing IT portfolio management, target architecture or operating models and red-amber-green project control. In this post I’ll explain tactics for executives to help tackle key problems with organisational structures and practices that get in the way of creating good products...