Thinking aloud

Making policy in a digital government

It's hard to say exactly when a government becomes “digital.” You could try looking at the UN’s e-Government survey, perhaps, or examining the health of your flagship technology projects. If you are a policymaker, you know it’s working when your job changes. And if your job isn’t changing, the chances are you are getting in the way of the development of digital government.
Thinking aloud

Making the most of a moment for change

One unexpected privilege of digital government going global is that we get to meet people who have come to London to see for themselves what worked (and what didn’t) here.  Last month, our partners at BCG hosted Hon. Gobind Singh Deo, the recently appointed Malaysian Minister of Communications and Multimedia. They invited Emma and I to tell him and his team some stories about the early days of digital government in the UK. We talk a lot about making the most...