Last month Mike and I visited Australia, hosted by our partners Boston Consulting Group (BCG). Australia has long been scored as one of the world’s leading digital nations. Like everywhere, progress hasn’t necessarily been even, but a lot has been done that’s worth celebrating.
Those who hold the purse strings, hold power. If you’re not fixing the finances, you’re not transforming your organisation.
Last week Emma and I went to Halifax to visit the Government of Nova Scotia. Public Digital has been working with Service Nova Scotia for about a year, helping them to develop a digital strategy.
It's hard to say exactly when a government becomes “digital.” You could try looking at the UN’s e-Government survey, perhaps, or examining the health of your flagship technology projects. If you are a policymaker, you know it’s working when your job changes. And if your job isn’t changing, the chances are you are getting in the way of the development of digital government.
One unexpected privilege of digital government going global is that we get to meet people who have come to London to see for themselves what worked (and what didn’t) here. Last month, our partners at BCG hosted Hon. Gobind Singh Deo, the recently appointed Malaysian Minister of Communications and Multimedia. They invited Emma and I to tell him and his team some stories about the early days of digital government in the UK. We talk a lot about making the most...